See and solve
If you need more involvement than can be met by the Customer Service Network, but you do not need extended involvement with a social worker, our 'See and Solve' service will be there for you.
See and solve focuses on resolving problems by:
- Helping you to manage your own care needs, avoiding the need for longer term care
- Supporting you and your carers through information, advice and professional support to access services (especially those provided by the voluntary sector) to prevent the need for intensive social care support
- Getting involved early, and providing support to help you get back on track if problems arise
- Providing you with the right services first time