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Sunderland Care and Support

on . Posted in News

Sunderland Care and Support launched on 1 December 2013.

It is a local authority trading company established by Sunderland City Council.

Sunderland Care and Support provides services across the city and the region.

The services we provide are:

Skills-training boost for care staff

on . Posted in Press releases

Health and social care users in Sunderland will benefit from a new initiative which sees two major organisations build on high quality care services in the city.

Councillor Anne Lawson, chairman of Sunderland Care and Support's board, and Anne Isherwood, Principal of Sunderland College.

Image: Councillor Anne Lawson, chairman of Sunderland Care and Support's board, and Anne Isherwood, Principal of Sunderland College.

Sunderland Care and Support, which provides a range of community social and Health care services for vulnerable people, has named Sunderland College as its chosen training provider to ensure its staff are trained to the highest standards.

More than 1,400 people work at Sunderland Care and Support and the company plans to recruit another 150 staff across its services over the next 18 months.

The company supports 6,000 vulnerable people each week and provides a wide range of services including; intermediate care services, telecare, community equipment, day care, short breaks and support to enable people to live at home in the community. The company supports people with a range of needs including older people, children and people with learning disabilities and mental health needs.
Representatives from both organisations met yesterday at Sunderland Care and Support's Leechmere headquarters to mark the partnership. The event also included people who use the services who ultimately will benefit from the initiative.

Councillor Anne Lawson, chair of Sunderland Care and Support’s board of directors, and Anne Isherwood, Sunderland College principal, signed a strategic partnership agreement which sets out the terms of the relationship.

Sunderland College has worked with Sunderland Care and Support since 2004 to help support the learning and development of staff, and this new arrangement will develop the relationship further by making sure all staff have access to high quality college-delivered training and qualifications.

The college will provide a comprehensive training programme to Sunderland Care and Support staff, including health and social care and business administration apprenticeships, English and maths qualifications, vocational and Continued Professional Development training, and IT training.

A higher level apprenticeship programme in health and social care will also be launched by the two organisations to meet the recommendations of the Francis report and the Cavendish review, which have resulted in major changes to the way healthcare is delivered in England.

Cllr Lawson said: "The partnership will provide an annual programme of joint learning and development training that enables social care staff to be trained to a high standard  to support the delivery of integrated care for Sunderland residents. The training ensures our workforce have the capabilities, confidence and skills needed to deliver excellent services to our communities."

Mrs Isherwood added: "Sunderland College and Sunderland Care and Support share the same fundamental values, and we are both committed to making a positive impact on our local communities through the high quality services we deliver.

"We have had a very successful relationship for many years and by making this long-standing partnership official at a strategic level, we can focus on delivering excellent training to the skilled front-line care staff who support some of the most vulnerable people in the city."

New approach to care and support

on . Posted in Press releases

Sunderland City Council is changing the way care services are delivered to make sure people across the city continue to receive the best possible adult social care.

The council has set up its former in-house adult social care service as a local authority trading company in a bid to protect frontline services for vulnerable people.

Changes in Government legislation mean that increasingly people are receiving personal budgets so they can shop around for services from a wide range of providers.

This puts directly provided council services at a disadvantage because they are not allowed to trade with customers in this way. But as a local authority trading company, Sunderland Care and Support can trade with the public and sell its services and compete on the open market.

This new arrangement will allow more people to benefit from the service by freeing the company to expand and provide care services to people with personal budgets and direct payments - something the council is not allowed to do.

As a company, Sunderland Care and Support will also be able to generate income from sources not accessible to the council, provide more customer driven services and be more flexible to people's needs.

Sunderland Care and Support will offer services to more than 6,000 customers across 16 services including supported living schemes, day centres and short break care services.

Other services transferring include Farmborough Court Intermediate Care Centre Sunderland Telecare, the Reablement at Home service and Community Equipment service.

Councillor Harry Trueman, Deputy Leader of Sunderland City Council, said: "This is about the council trying to protect frontline services to vulnerable people by finding different ways of delivering services in the face of enormous Government reductions in public sector funding. This new approach will safeguard care services to some of the most vulnerable people in our communities.

"It's another example of how we're looking to do things differently to protect services for the future, like we have already done with Sunderland Live and we're in the process of doing with sport and leisure."

"We recognised early on the need to do everything we can to protect care and support and this is why we have gone down the route of creating a local authority company."

Nine hundred council employees have transferred to the new company which will have its own budget of £33m.

The company will share the same values and ethos as the council. It will be wholly owned by the council and its board includes three councillors, Cllr Anne Lawson, Cllr Jill Fletcher and Cllr Amy Wilson.

Councillor Graeme Miller, Portfolio Holder for Health, Housing and Adult Services, said: "Transferring adult social care services into a local authority trading company gives people greater choice over the support they get, so their care can be tailored to their needs.

"Our key priority is sustaining and improving the high quality support we already provide to people using our services as well as those who may do so in future. Transferring our services gives us the best chance of achieving this."

One long-standing customer who is right behind the changes is Sunderland resident Beverley Brown who has been attending Washington Community Resource Centre for the last five years.

She said: "The service has helped me become independent and is always there for me - especially when I'm having a rough time. I'm very proud that this company has been set up to ensure the people who help and support me can continue to do so. I know because of the people who work in it that it will be a great success."

Philip Foster has been appointed as Chief Operating Officer to run the new company after spending over 32 years working in the council in a senior position managing a wide range of care and support services.

He said: "We're determined to build on our success as a social care provider and I'm delighted we now have the opportunity to grow and develop new and improved services. This will mean we can offer more support options and activities for people using our services and the wider community.

"Our services will support people to be independent by building on their strengths and providing support where and when they need it, so they can stay safe and well and carrying on playing a part in their community."

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